Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes our delivered pricing does, although additional fees may apply for areas farther out. Remember prices do not include sales tax

No. We arrive early to set up so you get the entire rental time to play

We arrive between 8am and the start time of your order to begin setup. For schools, churches, corporate, colleges, or larger special events, we will setup a delivery time with you.

That depends on how many rentals we have that day. Generally we arrive 30 minutes to 3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the day before to confirm that someone will be at the party location.

YES! We need you to be available to for drop off so we can have you personally show us where you would like the inflatable. Most times we are able to setup in the exact location, however there is times when our delivery driver needs to make safety calls depending on slope, hills, power lines, space, surface setup.

At time of setup we will bring the 50ft extension cord and the surface setup equipment, (please be sure you accurately told us if the setup is on grass or asphalt, or indoors as this is different equipment needed for setup).

Please ensure area is clear of Dog waste, sticks, toys and anything that would be in the way of unit,

At that point we will figure out the location of the equipment, make sure power is within 50 feet and secure everything down. Once that is complete we will go over the contract, Operator Instructions, and collect payment. (We accept cash and credit card as final payment) (Business/School Checks are accepted as well-no personal checks please).

We will then leave you with the equipment for the extent of your event. If you have any questions, or issues please make sure you contact the office during your rental to give us the opportunity to remedy them for you.

YES! You are required to be present for pickup. We do everything possible to get as close to your suggested pickup time as possible, but realize it is only a suggested pickup times. We never guarantee that we can be back to a location at any exact time. We make the delivery schedules roughly 2 days prior to the event, so we have all events in at that point, and can take a look weather, so we cannot guarantee any special times. With that said we certainly will try our best to get there within usually an hour or so of the event end, but keep in mind that dependent on the day and time of the year there is times we can be 2-3 hours after your end time. Please make sure you make arrangements to have power and someone available with it until our representative returns and inspects it. At that point as long as power is available to them you are free to leave. We thank you for your flexibility and we will do our best to have our staff there in a timely manner.

Site Access: There must be a clear access route from our vehicle to your site (3′ min width for bounce houses, 4′ for larger units). Stairs, steep banks or obstructed pathway can cause delays or possibly prevent equipment setup.

Site Conditions: The space requirements, including height, are listed online for each item. The site needs to be flat. Pet droppings, debris and any objects that may interfere with the use of, or cause damage to, the rental equipment must be removed. Please rake recently mown grass. Our crew will not clean or prepare the site.

Ground Surface: Grass is best, but hard surfaces like concrete may work too. Dirt or rocky soils are not acceptable and will be assessed a minimum $100 cleaning fee if used. The ground surface choice may not be changed once our crew is dispatched as specific materials are required for each ground surface type and may prevent setup of the equipment. Stakes will be used in grass unless otherwise specified. For your safety, once the unit is setup it may not be moved.

Onsite Adult: There must be an adult available onsite to sign for the rental equipment and to direct where the unit will be setup. The signer will receive instruction on the proper operation requirements of each rental piece. Our crews usually have a tight schedule and may not be available to wait for an adult to show up.

Yes. You will need to supply the water hoses. You will need enough water hoses to reach from the water outlet to where you want the slide to sit. Please note: Grow hoses do not work. They do not supply the needed water pressure to make the water operate correctly.

We can set up on grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can’t set up on any type of rock as the constant rubbing will wear through the vinyl jumps. If we are setting up on any surface other than grass please let us know ahead of time so that we can bring the proper equipment to safely setup.

If you do not have a power source available, we offer generator rentals 

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That’s why we require an outlet within 50´ of the unit or a generator. Longer cords can trip your circuit breaker so we bring our own heavy duty cords.

No. The jump should be clean when you get it. FunTown Inflatables cleans and disinfects after every rental. With the current outbreak of Corona Virus, we have made sure that our cleaners are CDC approved and we use a 3 step method to ensure our customers safety. We clean each piece of rental equipment when it returns to our shop using a vacuum to get all debris out and a CDC approved cleaner and sanitizer that kills 99.9% of all germs. This has always been our cleaning process, but with Corona Virus, we have added using Lysol and spraying all rental equipment upon delivery immediately after setup and before customer use. We also use Lysol upon pickup and spray all equipment before it is folded and packed up. The cleaning process then starts over once it is returned to our shop after use. Customer safety and confidence is our priority!

Cash or Credit / Debit Cards. If paying by cash, please have exact change as our drivers do not carry cash

Yes and no.  You are not responsible for normal wear and tear on our units.  Seams may develop tears in high traffic areas over a period of time.  If this happens please alert us at once so we can remedy the situation.  If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars.  We don´t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

If you cancel prior to delivery, you will not be charged a cancellation fee, if the weather is determined to be bad. However, once the unit has been delivered, NO REFUND will be made. If you suspect bad weather, we ask that you cancel prior to delivery, or have an alternate indoor space available. In the case of high winds upon delivery, a representative will determine if it is safe to setup the unit. If this occurs, you will be released from any financial responsibility.

Rental is on a first come first served basis. It is wise to get your reservations in early to be guaranteed your moonwalk is available. We suggest 2-4 weeks prior to your event. If you do have last minute needs, we will do our best to accommodate you.

Absolutely! It’s by no means necessary, but if you feel your delivery staff went above and beyond you are more than welcome to tip them!

We’ve made it easy with online equipment reservations that are available 24/7 or you may call our office during business hours. For large, multi-item events we recommend speaking with our friendly staff. A credit card is required to make online reservations.

Yes and a great question to ask any inflatable rental business. FunTown Inflateables. is fully insured. We can provide a copy of the insurance policy upon request. The lessee or customer shall be in charge of monitoring each unit, unless specified otherwise. JumpGuy Inc. is not responsible for any injuries occurring to those using the rental equipment. As always, use at your own risk.

The rental cost does NOT include an operator unless specified. Customers are to provide adult supervision or, for an additional fee, our crew may be hired to monitor the equipment or supervise the event. During the ordering process you may see “Attendants: 1” on an item’s page. This is to inform you how many people are required to monitor that unit–NOT how many we will provide.

In general, most of the standard sized Bounce Houses and Combos can have (6-8) five-year olds. Add a couple more for the larger bounce houses. For older kids, decrease the number of riders. Much of it depends on how excitedly the kids are jumping and being observant of how they are playing together. For safety, have similarly-sized riders jumping at the same time. The standard bounce houses and units with “Kid” in their title are not recommended for adults. However, the interactive, giant slides and larger obstacle courses are great fun for teens and adults. Check the rules printed on the front of each inflatable for details.

In case of cancellation within 10 calendar days of the scheduled event date, a $100 cancellation charge will automatically be applied to the customer’s credit card provided at the time of reservation. However, no charge will be applied if the cancellation is made prior to the 10-day period. The customer will be eligible for a full refund of the deposit only if they cancel due to rain or inclement weather conditions. Inclement weather is the only circumstance that warrants a refund, and it will be considered on a case-by-case basis, but no later than 8 AM on the date of the rental. No refund will be issued after the equipment has been delivered, even if it is unused.

If the equipment malfunctions or is inoperable, it is the customer’s responsibility to inform FunTown Inflatables immediately. Failure to do so will result in no refund being issued. If FunTown Inflatables arrives at the scheduled rental location and a cancellation takes place, the customer will be charged a $100 cancellation fee, labor at $25 per person, and mileage from the office to the rental location. Please note that as a small business, FunTown Inflatables has limited equipment and holds the equipment for the customer’s reservation, and thus needs to be compensated for turning away other potential reservations. Thank you for your understanding.

• Yes, deposit is required and the amount varies on how many items you wish to rent. You may pay with Visa, MasterCard, American Express or Discover on our website or by phone. The deposit is non-refundable .However, if cancellation is 10 days prior to your event we will charge your credit card account for $100. That $100 can be used in future use within the next year. If the cancellation takes place within 10 days of scheduled event the $100 charge will be applied to credit card on file.

Deliveries are between 8 AM and 5 PM. These times may change under certain circumstances.

The standard rental of the inflatable is up to 5 hours, it will be set-up and ready for the full 5 hour time. When booking online the “start” time is the time we will have it set-up by. Typically we arrive an hour prior to the rental to set-up, times vary depending on our schedule but if an earlier set-up time is necessary we will call a day ahead to confirm someone will be home to accept delivery.