Dear valued customer,

Thank you for choosing FunTown Inflatables for your upcoming event! We want to ensure that everything runs smoothly on the day of your event, so we have put together a list of things to know and do before our arrival.

REMAINING BALANCE: If you only paid the deposit for your rentals, the remaining balance is due no later than 3 days prior to your event. This helps us ensure that there are no delays in delivery.

Here are some things to keep in mind-

• Guest Safety: Your guests’ safety is our foremost priority. Please adhere to all safety guidelines provided by the manufacturer and our team.

• Delivery: Ensure someone is available at the site to receive the bounce house within the agreed delivery timeframe.

• Weather Conditions: Monitor the weather forecast. In case of rain or strong winds, consider postponing your event to ensure safety.

• Weather-Related Cancellations: We reserve the right to cancel or reschedule your rental due to inclement weather.

• Cancellation Policy: If you need to cancel or reschedule, please inform us at least 48 hours in advance.

• Access Requirements: Ensure a clear and accessible path for our delivery team, requiring an entryway of at least 36 inches in width.

• Installation Site Preparation:

  • Ensure ample space for the bounce house, with a flat surface cleared of rocks, sticks, glass, pet waste, and other debris.
  • Avoid low-hanging branches, power lines, or any obstacles that could hinder setup.
  • If there are specific setup instructions or desired locations, please inform us beforehand.
  • Notify us of any underground utilities or sprinkler systems in the setup area.
  • We recommend setting up the bounce house on grass or a soft surface rather than concrete or asphalt.

• Pets: Please inform us about any pets in the area. We cannot set up the bounce house if pets are present.

• Supervision: A designated adult must supervise the bounce house at all times during use.

• Usage Rules: Before entering the bounce house, all children must remove shoes, glasses, and jewelry.

• Rental Agreement: You will be required to sign a rental agreement, waiver of liability, and proof of delivery before use.

• Liability: We are not responsible for any injuries or accidents that occur during the use of the bounce house.

We hope this information will help ensure a successful and safe experience for everyone involved. If you have any further questions or concerns, please feel free to contact us.